Shipping & Returns
CHIRSTMAS CUT OFF:
| Australian East Coast | 16 Dec |
| WA/NT | 13 Dec |
| New Zealand | 7 Dec |
| International (US, UK, EU) | 2 Dec |
SHIPPING:
We are proud to offer next business day dispatch on all our orders.*
- Free shipping over $100
- Flat rate of $4.95 under $100
All our products excluding ceramics are shipped from our studio in Naarm/Melbourne via Aramex OR Aus Post.
Delivery Estimates:
| Australian East Coast | 0-4 days |
| WA/NT | 6-8 days |
| New Zealand | 4-10 days |
| International (US, UK, EU) | 12-18 days |
*Please note: During peak/sale periods there may be slight delays on dispatch/shipping due to volume of orders. All orders will be shipped as soon as possible. You will recieve tracking numbers via email once the item is shipped.
Ceramics are shipped through a third party logistics (3PL) Company.
Delivery Estimates:
| Worldwide shipping | 9-13 days |
Please note - Purchasing multiple products accross product categories or on pre-order may result in items being shipped seperately. If items are shipped seperately you will receive multiple tracking numbers.
Returns/Exchanges
We are proud to offer 30-day hassle free returns/exchanges. If your originally purchased piece does not suit the style of your home OR if the item has arrived faulty, you have 30-days to request an return/exchange. The item must be un-used and in original condition.
To start a return or exchange, contact us at info@youtopianhome.com.au.
Exceptions/ non-returnable items
Unfortunately, we cannot accept returns/refunds on sale items.