Shipping & Returns
SHIPPING:
We are proud to offer next business day dispatch on all our orders.*
- Free shipping over $100
- Flat rate of $4.95 under $100
All our products are shipped from our studio in Naarm/Melbourne via Aramex OR Aus Post.
Delivery Estimates:
Australian East Coast | 0-4 days |
WA/NT | 6-8 days |
New Zealand | 4-10 days |
International (US, UK, EU) | 12-18 days |
*Please note:
- During peak/sale periods there may be slight delays on dispatch/shipping due to volume of orders. All orders will be shipped as soon as possible. You will recieve tracking numbers via email once the item is shipped.
- Purchasing multiple products accross product categories or on pre-order may result in items being shipped seperately. If items are shipped seperately you will receive multiple tracking numbers.
Returns/Exchanges
We are proud to offer 30-day hassle free returns/exchanges. If your originally purchased piece does not suit the style of your home OR if the item has arrived faulty, you have 30-days to request an return/exchange. The item must be un-used and in original condition.
To start a return or exchange, contact us at info@youtopianhome.com.au.
Exceptions/ non-returnable items
Unfortunately, we cannot accept returns/refunds on sale items.